Frequently Asked Questions
Tax questions come up year-round — not just in April. Below are answers to the questions we hear most often. If you don't see what you're looking for, reach out directly. Raj or Kelly will get back to you.
What do I get when I work with Tax One?
When you work with Tax One, you get direct access to a licensed CPA, not a call center or a rotating associate. Raj handles your file personally, and Kelly assists with preparation and support. Every client gets a review meeting with their completed return and ongoing access to ask questions throughout the year.
We don’t disappear after April 15. If something comes up — an IRS notice, a business change, a financial decision, we’re available.
How can I prepare for my tax appointment?
To prepare for your tax appointment, gather all pertinent financial documents: income statements, expense receipts, and any prior tax returns. This will help us provide the most accurate and effective service.
What are the important tax deadlines I need to know?
- January 31: W-2s and 1099s due from employers and payers
- April 15: Individual returns due (Form 1040) | Q1 estimated tax payment due
- April 15: Partnership returns due (Form 1065) | S corp returns due (Form 1120-S)
- June 16: Q2 estimated tax payment due
- September 15: Q3 estimated tax payment due | Extended partnership and S corp returns due
- October 15: Extended individual returns due (Form 1040)
- December 31: Year-end tax planning deadline — final opportunity to act before the tax year closes
- January 15 (following year): Q4 estimated tax payment due
Deadlines shift when they fall on weekends or federal holidays.
Do you offer virtual consultations?
Yes, we offer virtual consultations for clients who prefer remote services. This allows greater flexibility while ensuring quality care and support.
Where do I mail my tax forms if filing by paper?
Mailing address depends on your state, return type, and whether you’re including a payment. Alaska residents filing Form 1040 without a payment mail to:
Department of the Treasury
Internal Revenue Service
Ogden, UT 84201-0002
With a payment enclosed:
Internal Revenue Service
P.O. Box 802501
Cincinnati, OH 45280-2501
For business returns (1120, 1065, 1120-S), mailing addresses vary by form. Contact us and we’ll confirm the correct address for your situation — or better yet, let us e-file it for you.
What IRS phone numbers and websites should I have on hand?
Key IRS numbers:
• General Tax Questions: 1-800-829-1040
• Business Tax Questions: 1-800-829-4933
• Check Refund Status: 1-800-829-1954
• IRS Tax Practitioner Priority Line (your CPA uses this on your behalf): 1-866-860-4259
Key IRS websites:
• IRS main site: irs.gov
• Make a payment: irs.gov/payments
• View your IRS account: irs.gov/account
• Check refund status: irs.gov/refunds
Can you assist with IRS audits?
Yes, we provide support during IRS audits, guiding you through the process and helping to prepare the necessary documentation for a successful outcome.
How do I get in touch with the IRS directly?
The fastest options:
1. Online at irs.gov/account — view your transcripts, balances, and payment history
2. Phone: 1-800-829-1040 for individual questions | 1-800-829-4933 for business
3. In person: IRS Taxpayer Assistance Center — Anchorage TAC is located at 949 E 36th Ave, Suite 201, Anchorage, AK 99508. Appointments required — schedule at irs.gov/help/tac.
Note: IRS wait times by phone can be long, especially January through April. If you’re a Tax One client dealing with an IRS issue, let us know — we can contact the IRS on your behalf through the practitioner line.
How do I make a payment to the IRS?
The IRS accepts payments through several channels:
• Online (fastest): IRS Direct Pay at irs.gov/payments — pay directly from your bank account, no fees
• IRS2Go App: Mobile payment option through the IRS app
• Electronic Federal Tax Payment System (EFTPS): Best for recurring business payments — enroll at eftps.gov
• Credit or debit card: Available through IRS-authorized third-party processors (fees apply — typically 1.85–1.99%)
• Check or money order: Made payable to “United States Treasury” — include your SSN/EIN and the tax year on the memo line
Never mail cash. Always get confirmation of your payment.
I received a letter from the IRS. Now what?
Don’t panic — most IRS letters are routine. Here’s what to do:
1. Read the letter carefully — identify the notice number (top right corner, e.g., CP2000, LT11, CP14). The notice type tells you exactly what the IRS is asking.
2. Don’t ignore it — even if you think it’s wrong, the IRS has deadlines. Missing the response date can escalate the issue.
3. Don’t call the IRS first — call us first. We’ll review the notice, tell you whether it’s correct, and advise on the right response.
4. Do not pay a balance you don’t recognize without verification — scam letters mimicking IRS notices are common. Real IRS letters always come by mail, never email or text, and never demand gift card payment.
Tax One clients: email or call us immediately with the notice — we’ll take it from there.
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